Shipping policy

At WolfKitchen, we aim to deliver your orders in a timely and reliable manner. Please read our Shipping Policy carefully before placing an order.

📦 Order Processing

  • Orders are processed within 1–2 business days

  • Orders are not processed or shipped on Sundays or public holidays

  • Order confirmation is sent once payment is successfully received

🚚 Shipping & Delivery Timeline

  • Estimated delivery time: 5–10 business days

  • Delivery timelines may vary based on:

    • Customer location

    • Courier partner operations

    • Weather conditions or unforeseen circumstances

⚠️ Delivery timelines are estimates, not guarantees.

📍 Shipping Locations

  • We currently ship across India

  • Some remote or high-risk locations may experience delays or service limitations

💰 Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout

  • Any promotional free shipping offers are subject to terms mentioned on the product page

🚫 Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details

  • WolfKitchen is not responsible for delivery failures due to:

    • Incorrect or incomplete address

    • Wrong contact number

    • Customer unavailability

In such cases:

  • Re-shipping charges may apply

  • Refunds (if any) will exclude shipping and COD charges

💵 Cash on Delivery (COD)

  • COD availability depends on location and courier partner

  • COD orders may be verified before dispatch

  • Repeated COD refusals may result in:

    • COD being disabled for future orders

    • Order cancellation without notice

📦 Damaged or Missing Packages

If you receive:

  • A damaged product, or

  • An incorrect item

You must contact us within 48 hours of delivery with clear photos/videos at:
📧 aniketwalde62@gmail.com

Requests after 48 hours may not be accepted.

🔍 Shipment Tracking

  • Tracking details will be shared once the order is dispatched

  • Tracking updates depend on courier partner systems

⚠️ Force Majeure

WolfKitchen shall not be liable for delays caused by events beyond our control, including but not limited to natural disasters, strikes, lockdowns, or courier disruptions.

📩 Contact Us

For shipping-related queries, contact:

Email: aniketwalde62@gmail.com
Location: Nagpur, Maharashtra, India